Does Your Cloud Have a Blind Spot?
As organizations rely more on cloud services like Office 365, end users expect everything to work all the time. Microsoft provides an SLA for Office 365, but that doesn’t stop problems from happening outside of Microsoft’s datacenters.
When problems do eventually arise, operations teams need end-to-end visibility into cloud services, as well as across networks and computers. Support teams need tools to quickly pinpoint problems at their source and respond automatically. IT leaders need to know who should be responsible for resolution.
If your organization doesn’t have these capabilities today, supporting cloud services, like Office 365, can be time-consuming, frustrating, and complex.